HydroX – Terms & Conditions

1. Shipping and Delivery
HydroX is not responsible for delivery delays caused by courier services, weather conditions, or other circumstances beyond our control. Customers will be provided with tracking information where available.

2. Lost, Stolen or Damaged Packages
Customers should contact us as soon as possible if an order arrives damaged or appears to be lost. We will assist in communicating with the courier and investigating the issue. Claims will be handled in accordance with applicable consumer protection laws.

3. Refunds and Returns
All refund and return requests are subject to our store policy and applicable law. We do not offer voluntary refunds or exchanges for change of mind unless stated otherwise. This does not affect any consumer rights that cannot legally be excluded.

4. Product Information
We aim to ensure that all product descriptions, images, and specifications are accurate. Minor variations in colour or appearance may occur due to lighting, photography, or screen settings.

5. Contact Us
For questions about orders, shipping, damaged items, or returns, please contact HydroX through our store's contact page.

By placing an order with HydroX, you agree to these terms, subject to applicable consumer protection laws.